[Resolved] Tata Docomo — Call drop

Vishal Chauhan

from Pune, Maharashtra

Address:

411028

I am using Tata DoCoMo number [protected] Improve your service guys...ur service sucks...facing lot of call drop issues...u replied to my previous mail stating you tried contacting me, i am not going to buy...as if we miss by one day for the payments, u reach us in every form like SMS and mails and sometimes even call but for service u r giving excuses...need to update ur system guys...this won't help in long run...i[censored] r not going to improve ur service in coming month...i will not mail you, i will just stop your services...a frustrated customer

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Oct 3, 2016

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2016

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Sep 02, 2016

Tata DoCoMo Customer Care's response Dear Customer,
As per the telephonic conversation with our team, we are sorry for the inconvenience caused and we assure you that your problem is being addressed. We would like to inform you that we have registered your complaint regarding call drop issue with docket number[protected] and it is expected to be resolved soon. Please save your docket number, you’ll need it for any future correspondence.
Thanks and Regards,
Customer Care
Tata Docomo