[Resolved] Tata Docomo — Call drops | |||||
My name is sahib a alam My mobile no. Is [protected] My location is benajhabar kanpur From last week there are 100s of my call has been dropping and company's customers care is not working well This problem i . Faced by all my near by tata docomo user We want solution of this problem because it is affecting our personal and busyness calls Give me my money back and solve the problem Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Customer,
As per the conversation had with our team, we regret for the inconvenience caused to you. In this regards, we would like to inform you that kindly re-insert your SIM, also check with the other handset and select the network operator manually as Tata Docomo in your handset. If you still persists the same concern we request you to revert us with complete details to raise a complaint. 1. Error Message: 2. Problem since (no. of days): 3. Is it related to particular date & time (any specific time in the day): 4. Number of Signals (indoor/outdoor): 5. Town/city: 6. Area Name: 7. Landmark: 8. Pin code: 9. Alternate Contact No: 10. Sample number: 11. Handset Model: 12. Handset support GPRS: 13. Manual network selection done or not:
Regards,
Customer Care
Tata Docomo
As per the conversation had with our team, we regret for the inconvenience caused to you. In this regards, we would like to inform you that kindly re-insert your SIM, also check with the other handset and select the network operator manually as Tata Docomo in your handset. If you still persists the same concern we request you to revert us with complete details to raise a complaint. 1. Error Message: 2. Problem since (no. of days): 3. Is it related to particular date & time (any specific time in the day): 4. Number of Signals (indoor/outdoor): 5. Town/city: 6. Area Name: 7. Landmark: 8. Pin code: 9. Alternate Contact No: 10. Sample number: 11. Handset Model: 12. Handset support GPRS: 13. Manual network selection done or not:
Regards,
Customer Care
Tata Docomo
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We have received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care,
Tata Docomo.