[Resolved] Tata Docomo — calls/rude executives compelling to pay for services for no network landline | |||
My account number is[protected]. I have not been using this connection from 1 year. I have given complaints regarding this and also took device to the store personally to rectify it, all was in vain. Customer care people would call again and again and harress to make payment and i tell them the same story like i was not receiving network and was not using the network for almost a year. Why do i have to pay for the landline when there was no network itself in the landline? Why do i have to pay for your mistakes. Now they send me lok adalat messages. Please resolve this issue Was this information helpful? | |||
Dec 19, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Nov 14, 2017 Tata DoCoMo Customer Care's response Dear Customer, We have received your complaint and we will ensure it is resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. Verified Support Nov 16, 2017 Tata DoCoMo Customer Care's response We tried to contact you on your number. Unfortunately our multiple attempts in establishing a contact with you have failed. We would like to inform you that your billing issue has been forwarded to concerned team on top most priority. Hence we request you to kindly bear with us in the interim.
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