[Resolved]  Tata Docomo — Cancel My Number[[protected]]

Address:Coimbatore, Tamil Nadu

I used above postpaid number from March 2013 to Nov 2013... In nov I lost my phone with sim... so i register the complaint to cancel above number[request number:[protected]]... but number was not canceled and bill was coming without i'm using it upto march 2014 outstanding amount rs.947... but i'm not pay the outstanding and they call me oftenly said pay bill... i explain the situation and they said will see and tell but still no response... in march 2014 they send me the notice for not paying bill so i payed the bill on 24.03.2014... afterthat no call and no bill from them but now 20th Jan 2015 they send me bill of dec 2014 but i'm lost my sim and also cancel my sim but they send bill... please take action and solve my problem...
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Aug 5, 2021
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We tried to speak to you personally on your number to understand your concerns regarding cancellation for your Tata Docomo connection number . However, we are unable to contact you, since your call was switched off.

At the outset we sincerely apologize for the inconvenience caused to you.

In this regards, we would like to inform you that we have verified our records and found that your Tata Docomo connection number has been permanently disconnected on 09-NOV-13 due to postpaid to prepaid migration.

Further, we would also like to inform you that the complaint docket number[protected] has been registered and you shall receive call shortly.

Further, we would also like to inform you that the amount of Rs. 37.02/- has been adjusted towards your account as a goodwill.

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

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