[Resolved] Tata Docomo — cancellation of postpaid telephone connection | |||
I called 121 from my landline a month ago to cancel the connection. Phone number: [protected] and account number: account no.[protected] After waiting for 30 minutes i was told it is not possible to disconnect this line as the person could not bring up my documents. After that he agreed to change my plan to a basic 49 rupees plan which seemed very strange. I have logged in a month later and the connection has not not cancelled and neither has the plan changed. I have not used this phone for a month now and if i receive a bill i will be taking legal action. Was this information helpful? | |||
Dec 16, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Nov 13, 2017 Tata DoCoMo Customer Care's response Dear Customer, We have received your complaint and we will ensure it is resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. Verified Support Nov 15, 2017 Tata DoCoMo Customer Care's response We tried to contact you on your numbers. Unfortunately our multiple attempts in establishing a contact with you have failed. We would like to inform you that upon verifying our records we found that your request for bill plan change to MH-Ws-New Walky Life_RR Plan was registered on 23-OCT-2017 with the Service Request number[protected] and the same will be effective from 15-NOV-2017(bill cycle date). Benefits are: Tariff Plan Name: Ws-New Walky Life_RR Plan ; Rental Per Month: 25 Rs; Plan Type: CDMA; 100%DisOnCP, CW, CF, 3WC 1 ; 100% disc on installation chrgFurther, we request you to write to [protected]@tatadocomo.com to get complete plan details including call charges. | |||
 2 Comments | |||
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Muje tower lagwana hai please contact me
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I am not getting OTP SMS for completing credit card or banking transactions. It is sometimes coming late, after transaction is timed out. But mostly not arriving. This is happening since 1 month or so. Previously it was prompt.
My mobile number is [protected]
My mobile number is [protected]
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