Tata Docomo — charged for caller tunes without my knowledge

Address:Chennai, Tamil Nadu

customer mobile no :[protected]. I'm using 199 plan on postpaid plan on tata doccomo.. Ididn't activate any subscription for caller tunes. But i have been charged Rs150 +20 as tax for caller tunes. please deactivate caller tune subscription and cancel that charges levied.
Was this information helpful?
No (0)
Yes (0)
Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We regret for the inconvenience caused to you.


As per discussion over call on number, we would like to inform you that you have been charged accordingly as per the usage and rentals for your tariff plan. However, your usage has been reflecting in the bill with date and time, hence we are unable to provide any adjustment.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care
Tata DOCOMO.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information