Tata Docomo — Charging More than the time of call

khetri

from Jamnagar, Gujarat

Address:	Jamnagar, Gujarat, 361142
Website:	www.tatadocomo.com/register-your-complaint.aspx

Dear Sir I am using prepaid tatadocomo services from last 3 years and facing regular problem in call drop and deducting the charges more than the call time i.e.for 58 sec. call charges diducted for 2 minutes as per plan it will be .30 paisa and the actual diduction from my balance is always .60 paisa. I am not able to understand why diduction is more than my call time. It distrubed us and creat a problem for us.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Regards,
Customer Care
Tata Docomo

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.