Tata Docomo — CHEATING BY CHARGING FOR UNWANTED VAS

Unfriendly customer care system. Not received any feedback against my email dated 06.01.2015 from my email id [protected]@gmail.com sent to [protected]@tatadocomo.com FOR MY MOBILE NO. [protected] (Maharashtra circle) for which 320 was deducted for various unwanted & NOT asked for VAS for 6 times. ASKING for REFUND in my prepaid balance of 320 for various VAS which was not used & discontinued immediately. MUKESH THAWANI
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We tried to speak to you personally on your number, regarding balance deduction of your Tata Docomo connection . However, the same was not possible as the call was not reachable. At the outset we sincerely apologize for the inconvenience caused to you.

In this regards, we would like to inform you that the amount of Rs. 320/- has been already credited to your account on 13-JAN-2015 10:21:58.

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care -Tata Docomo

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