[Resolved] Tata Docomo — Crossed the credit limit and your outgoing services have been blocked | |||
Hi, My credit limit is 800 rs and I got the sms from Tata docomo that the usage of Rs 1426 on your GSM Mobile No [protected] has crossed the credit limit and your outgoing services have been blocked. I have been asked to pay the bill for Rs 1426 Rs. Why should I pay this much bill if my credit limit is just 800 Rs. Why didn't I got any notification when that amount was crossed. I'm really pissed off and even after calling the customer care multiple times and writing them to cearify the issue I have been insisted to pay the bill first. Please help. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr.Deshpande,
We tried to speak with you personally, However the same was not possible. We would like to inform you that kindly provide us the alternate contact number and feasible timings to assist you better.
Further, we like to inform you that for any queries and complaints write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care
Tata Docomo.
We tried to speak with you personally, However the same was not possible. We would like to inform you that kindly provide us the alternate contact number and feasible timings to assist you better.
Further, we like to inform you that for any queries and complaints write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care
Tata Docomo.
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.