Tata Docomo — Customer care misguided.

Address:Panipat, Haryana

Dear sir, I Bikram Sarkar, my mobile no is [protected]. Yesterday i was done 3 recharge on my number. Which was... Rs.100...For topup Rs.147...For 1GB 3 g data plan. Rs.15...For reducing my call rate 15paisa/min. All recharges was successful. Now my problem is...i still not getting my 1 gb data in my account. When i contact with the customarcare, first of all they not acept that all recharges .when i tell them about successful message then they misguided me, Told me your Rs.15 recharge overlap with 147 recharge...thatswhy you got only 75 mb data for 2 days. But the fact is 75 mb 2 days data comes on Rs.21 recharge not Rs.15. Then how to overlap??? In tata docomo data will added not overlap. Please solve my problem. ... Thanking you..
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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