[Resolved]  Tata Docomo — customer care service

Address:

Bangalore, Karnataka

your customer care service is really worst. First of all we will not get option of your cu]stomer care service properly from your toll free no's. even if we get the option recorded voice says all our executives are busy serving others. If they are busy then they need to ask us to wait in line. Instead they will cut our calls. I dont understand if they are thinking their customers as fools.when we choose some other language as our option they forward call to some other language executive, he will say he will forward. some where in the middle you will be lost.
also the customer care executive will not log complaints for our grieviences.finally they will not serve their customers properly.
It is not proper service ethics