Comments
Dear Customer,
We would like to inform you that, Docomo Deals service was renewed on[protected] which was activated through SDP_WAP mode. Hence, the balance of Rs.5/- has been deducted on[protected]date of activation) and Rs.25/- on[protected] to[protected]auto renewed). We take multiple confirmations from you before activating any service. As per your request we have already deactivated all Value Added Services so that you don’t get charged in future. Further, we would request you to please be extra careful while browsing (Apps/website) or dialing any short codes and all our systems are accurate and unless there is a subscription at your end there would not be any deduction. Being a loyal customer of Tata Docomo an amount of Rs.5/- has been credited to your account as a onetime goodwill gesture with the docket number ABAL[protected] soon. However, the remaining deducted amount of Rs.25/-has been credited to your account with the docket number ABAL[protected] . All our systems are accurate and unless there is a subscription at your end there would not be any deduction.
Regards,
Customer Care
Tata Docomo
We would like to inform you that, Docomo Deals service was renewed on[protected] which was activated through SDP_WAP mode. Hence, the balance of Rs.5/- has been deducted on[protected]date of activation) and Rs.25/- on[protected] to[protected]auto renewed). We take multiple confirmations from you before activating any service. As per your request we have already deactivated all Value Added Services so that you don’t get charged in future. Further, we would request you to please be extra careful while browsing (Apps/website) or dialing any short codes and all our systems are accurate and unless there is a subscription at your end there would not be any deduction. Being a loyal customer of Tata Docomo an amount of Rs.5/- has been credited to your account as a onetime goodwill gesture with the docket number ABAL[protected] soon. However, the remaining deducted amount of Rs.25/-has been credited to your account with the docket number ABAL[protected] . All our systems are accurate and unless there is a subscription at your end there would not be any deduction.
Regards,
Customer Care
Tata Docomo
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo