[Resolved] Tata Docomo — Data card bill continuously coming - [protected]

Malaiyappan

from Manthani, Telangana

Address:

Chennai, Tamil Nadu, 600003

The above said tata docomo number, i have given request fro stopping the service four months back itself and in that three months bill paid already. But till now i am receiving calls continuously for payment and they are harassing by saying the payment is not received. Very much upset about their behaviour and service. Please check the usage data of that number, its not even 500 mb but they are asking for exaggerated usage rates. Ripping people of their money and really a fraudulent organization. I am hereby suiting a law file against them for personally haraasing me

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Sep 22, 2016

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2016

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and will ensure to get it resolved soon.
Thanks and Regards,
Customer Care
Tata Docomo

Verified Support

Aug 22, 2016

Tata DoCoMo Customer Care's response Dear Customer,
We tried to speak to you personally on your number regarding delay in cancellation and billing. However, the same was not possible as the number was switched off. In this regard, we regret to inform you that we are unable to trace the details regarding cancellation in our records. Hence, we request you to provide the details when and where (name and contact number of the agent) you have given the request for cancellation to proceed further.
Thanks and Regards,
Customer Care
Tata Docomo