Tata Docomo — Day and night GPRS along with voice balance validity

Address:Hyderabad, Andhra Pradesh

Hi last month 20th I was recharged my mobile with 499, which gives me 500 rupees talk time and 2gb internet. This pack has a validity of 2 months. So that was shown until today now suddenly it's saying that insuffient balance to connect internet, but I have 1900 mb. This pack need to expire on[protected] not today. This is ridiculous. These network people cheating customers and causing inconvenience. Please sort my problem Prashanth [protected]
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Mr.Prashant,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr.Prasant,

As per our discussion over the call on your number [protected], we would like to inform you that as you have confirmed that you are successfully able to avail the services of Rs.499/- pack. Hence there is no discrepancy found on your number.
However your concern regarding slow speed of internet we have registered your request with the docket number: PNR[protected] and the same is expected to be resolved by 23-May-2014 05:19PM.
Further, we like to inform you that for any request or complaint write a mail to [protected]@tatadocomo.com.


Thanks and regards,
Customer Care
Tata Docomo.

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