[Resolved]  Tata Docomo — deactivated my number without any reason

Address:	Ramgarh, Jharkhand, 825314
Website:	www.tatadocomo.com

I have been using my docomo number since 2011, and all of a sudden since 20 oct my number shows no network. It only displays invalid card - no service.
I tried everything slot change, manual network selection, cleaned the sim card, tried with three other phone, but no use.
Lastly i contacted customer care -
And they provided useless solution...
One of the representative told me that my sim has been deactivated because i have not linked adhar number with mobile number, further when i asked that according to govt directive it is mandatory to do by feb 2018 but the representative told that they are following company's protocol. Again when i asked where i could do the same, they where unable to provide any exact location.
One more representative told me that my sim is active and there might be any fault with sim so all i needed is just to visit a store and replace that with another sim but mobile number will remain same.
To my surprise that representative gave me three outlets where this canbe done.
Which are 100 kms far from me.
Even though i enquired at one of the outlet for the same and i was told that sldue to no supply of sim card my issue can't be solved by them.
I am totally helpless at this point by the service provided by tata docomo.
I wish i never have been part of this telecom company.
All i want for now is to have a activated working sim card with my same mobile number.