[Resolved] Tata Docomo — Deduct Mobile Balance | |||
I am Tata Docomo prepaid mobile Customer. My name is Shalaka Kubal My Mobile No is [protected] Please note my complaint My mobile balance Deducted of Rs. 30/- dtd. 17/11/14 to 19/11/14 in between & Please release/refund my mobile balance Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Kubal,
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that your concern regarding balance deduction has been resolved.
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata Docomo.
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that your concern regarding balance deduction has been resolved.
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Tata Docomo.
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2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.