[Resolved]  Tata Docomo — Deducted money from my main account

Address:560048

Hi Sir/madam, I bought a tata docomo sim on saturday(19/12/2015) in which i got rs251 talk time and 3g data of 1gb.Just after 5days, checked my main balance was 0rs and data was 0kb. Called to tata docomo customer care, they told as your data used by multiple user, it got finished and after that we charged on your main balance. But i was using the sim through my dongle in which i can not share to others, muliplte user can not access my data. Even i am sure as i had 1gb data, as per the network speed it can not be finished withing 5days. Please take action on it and try to refund my money and data. My tata docomo number is [protected] Thanks and regards Munindra
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo
Dear Customer,

We would like to inform you that a complaint has been registered vide docket number PBR12338730 regarding balance depletion concern, the same will be resolved soon. Kindly bear us in the interim.

Regards,
Customer Care
Tata Docomo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information