Tata Docomo — Deducting money from the Mobile Balance for unwanted reason

Address:

Bangalore, Karnataka

Hi,

Hope registering complaint will help me and others from the Mobile service providers Fraud activities.

I have recharged my mobile Yesterday around 8Pm for Rs.251 and my mobile talktime balance got credited with Rs. 200 and 1GB of 3G data but morning when i got up i had 0.07 paise talktime balance and all my internet data got drained.

When i called customer care and raising this complaint they were unable to answer with a proper reason all they said was i have used a chargeable website and they have deducted the amount and they are not professionally trained peoples and always they forward their call to their supervisors and even they will give the same answer and not even a bit of additional information.

I have recharged my mobile again today morning for Rs. 50 and my mobile balance got credited with Rs. 41 after doing a call my mobile talktime got increased further up to Rs. 91. Tata Docomo system was not perfect and they always give some stupid answers.

This is a worst experience i'm facing with this service provider every time.