Tata Docomo — Deduction from main balance even when free data is available
V
Vijay39
from Gurgaon, Haryana
Address:
Pune, Maharashtra
Dear Sir/Mam,
I had a 3G plan active on my mobile number [protected]. There was some data left. My balance was reduced from Rs. 296 to Rs 0.04.
How can you suddenly deduct from main balance even with free data left in my account.
Have a look into the matter ASAP.
Regards,
Vijay Agrawal
[protected]
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Tata DoCoMo customer support has been notified about the posted complaint.
Very bad. They agree that 9.31 MB is left but still they are saying the charges had deducted rightly. This is totally unbelievable services and response I am getting from such a reputed company.
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Tata DOCOMO.