Tata Docomo — Deduction more than offered | |||
I make recharge my tata docomo no [protected] on 16 aug with spl rc7 as spl offer (rc7 local & std at 30 ps per call offer for 90 days) for my no. After clarification from care. But while calling at haryana no [protected] on 17 august it deducted at the rate of 60 ps per minute So return my deducted amount and please correction call rate as per offer. Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
In this regards, we would like to inform you that as checked with the records, the recharge of RC 7 has been successful on 16th Aug 2015 and credited with the benefits as all local mobile calls at 30p/min, validity : 28 days. Hence, as you have done the STD call, you have been charged accordingly as per the base tariff.
Regards,
Customer Care,
Tata Docomo.
In this regards, we would like to inform you that as checked with the records, the recharge of RC 7 has been successful on 16th Aug 2015 and credited with the benefits as all local mobile calls at 30p/min, validity : 28 days. Hence, as you have done the STD call, you have been charged accordingly as per the base tariff.
Regards,
Customer Care,
Tata Docomo.
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Customer Care
Tata Docomo