Tata Docomo — Deduction of 71rs. From my [protected]

Address:Panipat, Haryana, +91

On nov 8, 2015 i had registered a complaint regarding a deduction of rs 71 from my account [protected]. And they activated roaming pack instead of internet pack . And i recently port my this no. To your company and it was very bad experience for me and i registerd a complaint and no feedback is given . So kindly return my balance .
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We’ve received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care
Tata Docomo.
Dear Customer,

We would like to inform you that upon verifying our records the recharge of RC 71 has been successfully done on your number on[protected] at 08.12AM and credited with the benefit of Free Incoming Roaming on Tata network for 30 days. However, being a loyal customer of TATADOCOMO an amount of Rs.71/- has been successfully credited to your account as a goodwill gesture with the docket number ABAL[protected] on dated 15-NOV-2015 at 12:31PM. Further, we have successfully deactivated RC 71 roaming offer from your number with the docket number PRP06306196 on dated 15-NOV-2015 at 12:30PM.

Thanks and regards,
Customer Care
Tata Docomo.

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