[Resolved]  Tata Docomo — Deduction of credit balance

Address:Mumbai City, Maharashtra
Website:WWW.TATA DOCOMO.COM

Hello, my self Dr sunny, my TATA DOCOMO no is [protected].
i activated caller tune from last 2 month. On 18/09/2015 i called customer care and request to change my call me tune song. Cc representative accepted my request for change song, but Unfortunately they deactivate my service and again reactivate again in same time and charged me 36 rs unnecessarily.
In system they mentioned that I deactivated that service.
Do u really think i am fool to deactivate service and reactivate on same time again.

Please check call records of that day but please do help me.
This is really hopless customer harassment.
I just want my credit back.
I hope i will get positive response.
Thanx
Regards
Dr.Sunny
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information