[Resolved]  Tata Docomo — Deduction of main balance of Rs. 400 and data pack

Address:Pune, Maharashtra

Tata docomo is very useful company. Last day means i.e.[protected] on 10.00 PM i was check my balance which is 400 Rs. and data pack is 80MB. My data pack was available on 80MB which validity is[protected] and my main balance is 400 RS. I was use whts up and who is only use whts up there is sufficient to 10 mb to every day and other no service is no activated to my number. Today i.e. 25.12.2014 on morning when i was check my balance which is zero and no message to why deduct my balance.And this is his 3 rd time to deducted my balance. My main balance is 0.00. U can refund my balance nw. I dont like your service very and very bad service. I was very tired to your bad service. My number is [protected].
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

This is with reference to your complaint regarding balance deduction for your Tata Docomo connection number. At the outset, we sincerely regret the inconvenience caused to you

In this regards, we would like to inform your complaint docket number PBR12291859 has been closed on 28-DEC-2014 stating that there are no wrong balance deductions and you have been charged correctly as per your data usage.

Further, we would also like to inform you that the waiver for amount of Rs. 393/- has been processed and same will be adjusted by today end of the day.

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

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