[Resolved] Tata Docomo — demand of advance rental for the period i don't want to use the broadband connection

Shailesh Malode

from Nashik, Maharashtra

Address:

Nashik, Maharashtra, 422007

My tata docomo broadband plan is dsl ds-212-b3g1f-399 advance rental plan. I had paid advance rental charges for the period dt. 24/03/2017 to 23/07/2017. Now i want to discontinue broadband connection so that i don't want to pay the advance rental for the period from 24/07/2017 to 23/11/2017 and i had contacted to customer care through email for discontinuation of connection but customer care is sending me messages and phone calls every day for paying bill for the period which i don't want to use. My broadband connection is already barred from last three months.

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Dec 27, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2017

Tata DoCoMo Customer Care's response Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.