[Resolved]  Tata Docomo — Demand of more money

Address:Mumbai City, Maharashtra

I had taken a wifi doongle from tata docomo in the month of jan 2014 and i had paid a advance of rs 4500 for three months which included the cost of the device and 3 months of 15 gb rent and now when the three months are over i have shifted to other plan and want to discontinue their services for wrong bills and bad words used on line by their executive and also tata executive is demanding more money for closing the account as i have paid all the dues and nothing is in balance on my post paid photon device, i wnt to take a legal action on tata docomo for mainly three reasons
First use of bad word from the executive on line chat
Second wrong bill and excess amount and no network even after my several complaints

Third even after paying for the device in advance how the company can again ask me for paying for the device

Pls help me or i will give this to the media
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Aug 13, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

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