[Resolved]  Tata Docomo — disconnection

I have asked 'n' number of times for disconnection even after the payment.
Still i couldn't see the disconnection. I have been getting the bills for the further months. Moreover even after the internet has been blocked by the company i have been receiving the bills for unused data. I have sent so many emails regarding, complaints, queries and issues of the photon.
Inspite of such unsatisfactory service i have been asked to pay the bill.
Its really dis hearting to see that the customer has been blamed for the company's pathetic service.
Now its really huge amount to be paid and not affordable to pay even after sending so many emails of complaints and request for disconnection.
I feel its not my fault for such poor service.
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Dec 9, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2017
Tata DoCoMo Customer Care's response
Dear Customer,
Kindly provide us your 10 Digit Photon number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Verified Support
Nov 08, 2017
Tata DoCoMo Customer Care's response
Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Complaint comments 

Comments

I bought a new sim yesterday against my old lost sim...It has been a day and the number is not been reactivated.
[protected] no. Closed karwana ha, par dehradun m koi bhi office nahi ha...Sabi office close ho gaye ha..Customer care no. Dial karne sa ...9 option click karne par ..Call disconnect ho jayta ha.

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