[Resolved] Tata Docomo — Does not agree to cancellation request | |||
I live in Pune and I own a Tata DoCoMo broadband connection. I am moving to Mumbai and I want the connection to be cancelled. I gave the request on 25 February and my internet stopped working from 27 Feb. But I am getting calls from them everyday that still my connection is active and I could not cancel it. When I called the customer care nobody picks up. My num is [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi Divya,
As discussed, termination request[protected] connection was already suspended from 03-MAR-2016 and billing has been stopped. Further, requested customer to clear the current outstanding of Rs. 1421/-
Regards,
Customer Care,
Tata Docomo.
As discussed, termination request[protected] connection was already suspended from 03-MAR-2016 and billing has been stopped. Further, requested customer to clear the current outstanding of Rs. 1421/-
Regards,
Customer Care,
Tata Docomo.
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Thank you for sharing the details. Our service team will reach out to you asap.
Regards,
Customer Care
Tata Docomo