[Resolved]  Tata Docomo — Doubt about recharge.

Address:Chennai, Tamil Nadu

I have doubt about recharge of 222, 253, 499 and 501. Recharge of 222, 253 and 499 is visible at Tata Docomo site for Tamilnadu region, but when I try to recharge it, it says this recharge it not for your region. Please clarify about these recharge coupan. Recharge of 501 does not exist on site, but when I called customer care they informed it exists and by dialling 123 on my cell, I can check this rc501 exists. Could you confirm about these recharge and how can I get these recharge ? online or through retailer ?
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Hi, I have got clarification about these recharge. These recharge can be done through retailer, if online is not working
I have recharged my no. With 501rs and I got 96000 sec. Local/std. 4gb internet for 60 days and daily 100 sms benefit for 60 days
Now the problem is, It is deducting extra seconds than the call duration. I am attaching photo proof. Please resolve my issue, why it is deducting exextra seconds than the call duration.

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards
Customer Care
Tata DOCOMO.
Sorry to bug you. It is fine, I was getting it wrong.
Ty for your response.

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