[Resolved] Tata Docomo — Excess bill showing exorbitant data usage charge

rana1967

Address:	Kolkata, West Bengal, 700082
Website:	Tata Docomo

I have two post paid numbers of Tata Docomo. It is shown in the bill for February, 2017 that the amount of data used is 20058 kb. They charged Rs.2000.58 for it. But I have used mobile data hardly for 2 hrs and did not upload/download any video. So it is impossible to use so much data within that interval. Moreover they have not shown any rate of data usage charge, Although they have fixed Rs.1 per 100 KB data used. They should immediately review the bill and give me the details of data used.

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May 12, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2017

Tata DoCoMo Customer Care's response Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.

Apr 28, 2017

Updated by rana1967 My TaTa Dokomo number is [protected] and my alternate number is [protected]. My residential address is A-19 Rabindra Abasan. Kolkata - 700082.
Thanks