[Resolved]  Tata Docomo — For recharge related

Address:Sambalpur, Odisha

Respected se, At[protected] in my nomber([protected]) I found massage that, (TODAYS OFFER, RECHARGE RC 65 EVD SPL, GET 1 GB DATA FOR 30 DAYS.ON RECHARGE YOU WILL GET 1 GB DATA, VAL 15 DAYS.REMAINING 15 DAYS VALIDITY WITHIN 2 DAYS). But, when I recharge respective amount I found only 15 days validity. Remaining 15 days validity was noy given by them. I was not found proper feedback from their customer care.So please take necessary action against my complain. Thank you
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

Tata Docomo wishes you a very happy and prosperous New year

We tried to speak to you personally. However, the same was not possible as the number was not reachable.
In this regards, we would like to inform you that as per our records the benefits of RC65, Validity: 15 days, 1 GB has been already credited on your account.

Further, we request you to revert with the screen shot of the recharge offer which will help us to assist you further.

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care -Tata Docomo

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