Tata Docomo — Fraud

priyanka munot

from Mysore, Karnataka

Address:

560022

I had checked the offers for my mobile number in which the below highlighted offer was available which is of rs.249. When i got this recharge done it cheated me by providing me 2gb of 2g data. My balance of 1gb of 3g data also was deducted. Wen i tried contacting the customer service executive they said they where helpless and when i said i would want to seek help form the senior executive they said they would transfer the call and after making me wait for about 5-10 minutes they cut the call. This was the second time they had cheated me.
Please help.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

Thanks and regards
Customer Care
Tata Docomo