[Resolved]  Tata Docomo — Frustrating company with foolish Pathetic costumer care of TATA DOCOMO

Address:

Bangalore, Karnataka

Photon No –[protected] I have got frustrated with customer service of TATA PHOTON. – My Device not connecting form 30th JULY. – I have raised customer care request on 1st aug but they have not registered my request and after calling 3 -4 times they have registered request but technical guys resolved compliant with out calling me very foolish this is your customer care. Name — Vijay and Ravi teja -so now this is 2nd aug i have continued to calling customer care and they told me this – my request completed on 1st itself, great with asking to me, request resolved . – they told me to go to Brand store same day i went to store( very far from my home) but it was close. – so Now next day 3rd aug i have again called customer care but same reply and they are not registering my complaint and technical team never called me – so after so much struggle i reached to brand Store at Electronic city Bangalore but they are saying different thing ” you have to call customer care for complaint ” i was so much Frustrated till that time – i was roaming from here and i am getting false info from every where. – so i raised connection close request, but they are telling me it will take 15 days to close connection. – and they are not giving me my refund on rs 1999 which i submitted one first day. – meanwhile they have sent me Full bill for this cycle (1414 rs) i have used only 3G from 30 Gb plan because of this foolish service. Note please don’t use Tata photon, its pathetic.