I have been using tata docomo(GSM) for past 5 years or so and i
regularly use its internet service. I am owner of cybercafe so am pretty
aware of data usage. From last 3-4 months i have noticed that when the
data disconnects the balance data shown has abrupt variations. at one
stage it shows 341 mb left and the other minute it will show 400 mb data
remaining and then again it will suddenly fall to 245 mb (2g network)
and all this happens in just 4-5 minutes browsing. I had called up the
customer care. They said my HTC phone had a problem (i thought i m using custom rom so may be) then i used samsung galaxy duos then too same problem... then i was told to replace the phone !!! and stupid me i
buyed lenovo s850 for this spending 12, 500 but just wanted to see what
really was trouble. I disabled all background apps. I dont download
videos not even images from whatsapp. Yet the same problem. I have been charged so heavily for using 2g that when i use idea 3g on the same
handset and surf about 9-10 hours a day yet at the end of the month i
manage to save over 200mb out of 1gb. Tata Docomo in short is cheating.
My no [protected] and i can show them this happens atleast in dahanu (maharashtra, palghar district) even today which i can challenge them in TRAI or any court. They are cheaters. The customer care executive even told me i have 455mb data remaining in gprs and when i asked her how do i use gprs data she was not able to say anything beyond connect to data option... (lolz) this was once. the other crazy thing was when you disconnect it shows last data call charges 12.36 paise for example and balance data left 3.42 mb !!! hows that possible if balance data is left it cuts my main balance too.. Tata was founded by great Jamshedji and these people have started doing something uncalled for his legacy. Was this information helpful? |
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