[Resolved]  Tata Docomo — Getting Bill event after requesting to cancel the connection

Address:Bangalore, Karnataka

I have applied for tata docomo wifi connection [protected] (Photon3G+[protected]@750) and got update from tata docomo shop that connection will active with 24 hours, however its not activated in 48 hours.Even after calling help desk, its not activated in 4 days. As i need urgent connection to comple the work and its not activated hence i requested to cancel the connection and took the connection of other vendor. Then confirmed me on call that they will process the request.Latter after one month i got the bill to pay the charge even i have not use the single bit of data.Now they are calling and saying that they will send the legal notice if i have not pay the amount. Need your help to resolve this.
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We request you to provide us your alternate number along with the feasible timings which will assist us in doing the needful.

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

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