Tata Docomo — getting legal notice email from advocate on behalf of tatadoco saying we have pending amount even though we had no service active.

Address:Pune, Maharashtra, 411007r
Website:billpay.tatadocomo.com/BillPayPortal/start

Today i got an email from one advocate saying i have an outstanding amount from to be paid to tata docomo of 3868rs.
Whereas i have an email with ebill of 12-july-2018 saying 0rs. Billable amount. And there is another email dated 28th july saying ' we wish to inform that on account of technical limitations we will be unable to continue the service in your area. The service will discontinue within 7 days from the date of this confirmation.

Things to note -
Our broadband service wasn't working for around 2-3+ months before june.
We got an ebill dated of july having billable amount as 0rs.
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I have inseted my sim in my mobile two days ago. After that i recharged my docomo sim.. after two it is showing sim not provisoned.. so pls i want my sim to be activated. I[censored] will resolve this problem i will be grateful to you..

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