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Dear Customer,
As per the discussion had with our team, we would like to inform you that, PYAR_KE_PANEE_FMJ service was activated by you on[protected] at 09:22PM through WAP mode and hence the balance of Rs.36.67/- has been deducted. We take multiple confirmations from you before activating any service and we do not activate or deduct any balance without customers consent. As per your request, we have already deactivated all Value Added Services so that you don’t get charged in future. Being a loyal customer of Tata Docomo, an amount of Rs.36.67/- has been already credited to your account as a onetime goodwill gesture with the docket number ABAL[protected] on dated 08-DEC-2015 at 12:31PM.
Regards,
Customer Care
Tata Docomo
As per the discussion had with our team, we would like to inform you that, PYAR_KE_PANEE_FMJ service was activated by you on[protected] at 09:22PM through WAP mode and hence the balance of Rs.36.67/- has been deducted. We take multiple confirmations from you before activating any service and we do not activate or deduct any balance without customers consent. As per your request, we have already deactivated all Value Added Services so that you don’t get charged in future. Being a loyal customer of Tata Docomo, an amount of Rs.36.67/- has been already credited to your account as a onetime goodwill gesture with the docket number ABAL[protected] on dated 08-DEC-2015 at 12:31PM.
Regards,
Customer Care
Tata Docomo
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We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo