[Resolved] Tata Docomo — Handset

kiran kumar Buttla

from Mumbai, Maharashtra

Address:

Hyderabad, Andhra Pradesh

I am feedup with cdma handset.
At tata docomo hub no handsets.
No service.
Service person given me false statemets.
Complaint no.[protected] for mobile [protected].
Port no.CTA28248

Please take complaint and resolve my problems.
From dec i am have applied for port two times. But response.
Customer service is waste in responding. Service person by name santosh, srinivas yadav and anil kumar has given false statement and cheated me. Even change my bill traiff. Given me a GSM sim also but not activating it

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Feb 26, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2017

Tata DoCoMo Customer Care's response Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Jan 21, 2017

Tata DoCoMo Customer Care's response Dear Customer,

We regret for the inconvenience caused to you. We would like to inform you that we have already registered your complaint regarding wrong commitment with the Service Request number[protected] and it is expected to be resolved soon. However, we have accorded it on top priority and are expressly working towards resolving it at the earliest. Kindly bear with us in the interim.

Thanks and Regards,
Customer Care
TATA Docomo

Thanks and Regards,
Customer Care
TATA Docomo.