[Resolved]  Tata Docomo — I want to disconnect my tata docomo postpaid number

Address:135001
Website:www.tatadocomo.com

My tata number is [protected] .postpaid. i visited in tata docomo store. but i am not satisfied their answer.now i want to close my tatadocomo number. they are not closing my number and sending bill every month.
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Jul 13, 2018
Complaint marked as Resolved 
solved
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.
Dear Customer,

As per our conversation over the call on your number, we are sorry for the inconvenience caused to you and we assured you that your concern has been addressed. In this regards, we would like to inform you that during the conversation you have not confirmed to proceed with the cancellation request. Hence, we are not proceeding with the same. Kindly make a note of the same. Alternately you can also call our call center for cancellation @[protected] or 121 from your Tata Docomo number. You can also visit our Tata Docomo Store to place the cancellation request. We regret that your experience has not been commensurate with what we strive to provide. Kindly view this incident in isolation and not as a representation of our services.

Thanks and Regards,
Customer Care
Tata Docomo

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