[Resolved] Tata Docomo — Illegal and inappropriate charges for unsubscribe vas

hatetatadocomo

Address:

Bangalore, Karnataka, 560061

Tata docomo seems to be in the habit of looting innocent consumers by charging them for vas that they aren't availing. I have been charged rs.3062 in the last week for a ridiculous service called vas - voice portal. The charges are levied even when the phone is switched off which is evident enough to prove that they are charging even when the service isn't being used.

I want to lodge a complaint against tatadocomo mobile services for illegally charging customers without their knowledge.

My mobile number is[protected]. I would like to get an explanation from concerned authorities.

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Jun 10, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

May 04, 2017

kamble kumar's response My mobile no [protected] i want call details of28 april to 2may .total call details

Verified Support

May 10, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.