[Resolved]  Tata Docomo — Illegal charges in Postpaid bill

Address:Firozpur, Punjab

Dear sir, I Mr Madne Anand Dhanaji, my mob no [protected].The bill of Jan 14 is 710 Rs but current charges 540 Rs.when I was noticed to customer care they assured me as soon as pay the bill extra charges will be deduct but instead of it they include illegal charges+let fee charges per month. kindly stop it and give me chance to use services contineuosly.Thanks.
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Aug 8, 2021
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Mr Madne Anand Dhanaji,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr. Dhanaji,

We regret for the inconvenience caused to you.

As per our discussion over call, we would like to inform you that upon verifying our records we found that we have adjusted an amount of Rs.-170.78 and the same has updated successfully in our records. Further we would like to inform you that your current outstanding is Rs. 547.3.

You can write to us at [protected]@tatadocomo.com for further assistance.

Thanks and regards,
Customer Care-Tata Docomo.

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