Tata Docomo — i'm in usa and i'm not able to receive the pin number of whatsapp from last few days

Address:500056

I'm using the sim card for more than 8 years. I've installed my watsapp in new phone n for which i was asked for a pin number. But i'm unable to receive the pin number to my tata docomo number. I previously requested for it a month ago n i got the message.. Now i'm unable to receive the message. I also have the previously installed app in my old phone, but the phone is completely dead now. Please help!
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Hello i have been using tata docomo for last 5-6 years. And it's been a few months i have not been able to use the sms services.
Whenever i send a sms its shows "MESSAGE NOT SENT" i have tried to get in touch with costumer care still no use.
Please help.

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