Tata Docomo — Improper balance deduction

Address:

Kolkata, West Bengal

My balance amounting to 45 rupees was deducted from the main account of [protected] on the 21/08/2015 3.30 pm on the grounds that more than 4500 kbs had been used.This is false.because the notification msg said that 0.20 rupees was deducted for internet charges. On contacting the consumer helpline no. I The grahak adhikary was not very helpful nor was the network. Every time thw network would go off around 4-5 times. In the end it got disconnected as there was no network.