[Resolved]  Tata Docomo — Incessant emails for overdue invoice of some mala bakshi

Address:Ghaziabad, Uttar Pradesh, 201005
Website:www.tatateleservices.com

Hi,

I have been getting emails from tata indicom (Payment. [protected]@tatatel.co.in) for pending dues of someone that i don't even know (Mala bakshi). I have been getting such emails for years, and i have written back to tata indicom that this email id belongs to no mala bakshi. Despite this, i keep getting these harassing emails that the dues are pending, if you have an issue in your records, you should get it sorted instead of sending someone random these emails. I have been a tata indicom user myself for good 6-7 years, and recently stopped using your services, and i have zero pending dues on me. I have no clue who this mala bakshi is, so please sort this issue at your end, and for god's sake stop sending me such emails.
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May 11, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Aug 27, 2016
Sharone Rex's response
My mobile no is [protected]
Verified Support
Sep 01, 2016
Tata DoCoMo Customer Care's response
Dear Customer,
Kindly provide us with your contact number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Sep 04, 2016
Updated by Nehagoswami2016
I have sent my details over a message. Check the messages.
Sep 04, 2016
Updated by Nehagoswami2016
Subject of that message is same as of this complaint.
Sep 14, 2016
Updated by Nehagoswami2016
I received another email with same content yesterday, asking to settle the overdue bill of Mala Bakshi.

I don't know what you guys are doing, even after submitting this compliant, I haven't heard from you, and, I am still getting these emails.

Date: 13-sep-2016



Mr/Mrs/M/s. MALA BAKSHI

Address1__F 295 IIIRD FLOOR GALI NO 10A PANDAV NAGAR

Address2_

Address3

Bill City:- NEW DELHI

Bill Zip:- 110092



Sub:- Full and final settlement offer of your Account no[protected]. regarding Tata Indicom No.



Ref. No. –Account No::[protected]
Nov 21, 2016
Updated by Nehagoswami2016
I got 5-6 more such emails in last two months.

Is Tata team really looking into such issues, or are these replied and then forgot about?
Complaint comments 

Comments

Just recharged my account for 50rs .my balance after the calls I made was around 32 .few minutes later when I checked my balance it's showing just 12 rs ..I don't know what the hell they do .these kinds of problems occur very offently

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