Comments
Dear Customer,
This is with reference to your complaint regarding blocking concern for your Tata Docomo number . At the outset, we sincerely regret the inconvenience caused to you
We tried to speak to you personally on your number to understand your concern. However, the number was unable to contact.
We would like to inform you that as checked our records the services of your mobile number has been disconnected on dated 06-JAN-2015 05:01pm due to the non submission of proper documents (Miss-match of Documents).
Hence, we request you to visit any nearest Tata Docomo brandstore and re submit the documents of proof of identity, proof of address and 1 passport size photograph in order to avoid your number from permanent disconnection.
Also, with reference to customer care connectivity, all our customer care executives would be busy with other customers at that moment. You may call back, or dial *141# for information on our products and *191# for information on our services. Or, you could log onto www.tatadocomo.com and register your request or complaint through My Account service available on our website.
For your convenience, we are attaching the link where you can check the all the outlet details online. Click here - http://www.tatadocomo.com/brand-stores.aspx . You can also dial[protected] and select option 3 then 1 for getting the nearest Tata Docomo outlet details as SMS after punching the area pin code.
If there is anything else that you want to share with us, we are all ears. You can call us at[protected] or write to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
This is with reference to your complaint regarding blocking concern for your Tata Docomo number . At the outset, we sincerely regret the inconvenience caused to you
We tried to speak to you personally on your number to understand your concern. However, the number was unable to contact.
We would like to inform you that as checked our records the services of your mobile number has been disconnected on dated 06-JAN-2015 05:01pm due to the non submission of proper documents (Miss-match of Documents).
Hence, we request you to visit any nearest Tata Docomo brandstore and re submit the documents of proof of identity, proof of address and 1 passport size photograph in order to avoid your number from permanent disconnection.
Also, with reference to customer care connectivity, all our customer care executives would be busy with other customers at that moment. You may call back, or dial *141# for information on our products and *191# for information on our services. Or, you could log onto www.tatadocomo.com and register your request or complaint through My Account service available on our website.
For your convenience, we are attaching the link where you can check the all the outlet details online. Click here - http://www.tatadocomo.com/brand-stores.aspx . You can also dial[protected] and select option 3 then 1 for getting the nearest Tata Docomo outlet details as SMS after punching the area pin code.
If there is anything else that you want to share with us, we are all ears. You can call us at[protected] or write to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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2079
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.