[Resolved] Tata Docomo — internet data unable to use | |||
I am having mobile no. [protected] and one more in my family [protected] and residing in mysore pincode: 570011. We are unable to use internet data for the past one week from place where we are residing and the same place i am staying for more than 6 months and using internet data from same network. For requesting and making complaint i called several times to tata docomo customer care and they are telling internet setting need to be changed and disconnecting the line without proper response. Kindly do the needful for the customer. Was this information helpful? | |||
Dec 25, 2017 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Nov 21, 2017 Tata DoCoMo Customer Care's response Dear Customer, Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon. Thanks and Regards, Customer Care Tata DOCOMO. Verified Support Nov 23, 2017 Tata DoCoMo Customer Care's response As discussed, we would like to inform you that a complaint has been raised on[protected] regarding issues in Internet connectivity and the reference number for the same is PN3G12035818. Hence, the resolution date for the same is 24-NOV-2017 18:13:14PM. You will be duly notified upon the resolution. Please save your docket number in case of any requirement for reference.
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On the evening of 6th November 2017 the phones and intercom stopped working, thinking it to get solved on its own, we kept quiet that day, but placed a complaint on 7th. November. All our 30 phones were not working, but still Tata-Docomo has failed to resolve the issue till date i.e for 8 days
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