Tata Docomo — Internet issue

Address:Jharsuguda, Odisha

I Alok ch. Panigrahi ph.[protected] subscribed an internet pack on Dt.1/08/2015 through an easy recharge of Rs.71 to avail Rs.51 talk time and 250 Mb net .But I am yet be served with internet .I contacted with customer care and found no response. So you are requested to make me avail the pack with a 15 days time . With Regards
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo
Dear Customer,

As per the telephonic conversation had with our team member, we sincerely apologize for the inconvenience caused to you. In this regards, you also have an option for setting the GPRS settings from your handset. You just have to type INTERNET and send to 52270. Kindly reset your handset and select the network operator manually as Tata Docomo by going to the network settings option. We request you to delete cookies, cache memory, temporary files and browsing history from your mobile handset to get better internet speed. If still face any concern, kindly revert at [protected]@tatadocomo.com further assistance.

Thanks and Regards,
Customer Care
Tata Docomo

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