Tata Docomo — Issue Resolution not happening over months

Address:Bangalore, Karnataka

I raised a complaint regarding the network issue for my mobile number in the month of september. They told me the issue will be resolved in 3 months. Now again I raised a complaint with the same issue, I am only getting dates & fake promises but no actual resolution. My mobile number: [protected] Please help. Regards, Santosh Kumar Nayak
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Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr. Nayak,

As per our discussion over the call, regarding network, we would like to inform you that your concern has been registered vide docket number[protected]

However, please be informed that your complaint has been put before the concerned team and you would receive a call shortly.

For further assistance, drop an email at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

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