[Resolved]  Tata Docomo — login problem

Address:Hisar, Haryana, 125001
Website:tatadocomo.com

My account has been locked by tata docomo because of wrong attempts for login. As i forgot my password, i can't login to my account. The forgot password option is not working.
I contacted with tata docomo helpline through my tata docomo number but they said they can't help me. They said they don't have third party information.
I can't login to my account that's why unable to see my all details.

If the company don't have any solution to login to their website then why they have customer support and why they have their website?

They called me third party. Am i?
I am the customer, i am not third party.

Please help.
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Dec 9, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2017
Tata DoCoMo Customer Care's response
Dear Customer,
Kindly provide us your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
Nov 09, 2017
Updated by ss.kumarsoni
My alternate number is [protected]
And location is Hisar, near bus stand Haryana.

Your customer support executives already assist me and they couldn't solve my problem.

They have only one word i.e. Sorry.
Nov 22, 2017
Updated by ss.kumarsoni
No action has been taken by the company till date.
You can't solve only login problem?
Why you made this useless website?
Complaint comments 

Comments

My no is [protected]
and this no is gave other person
i want this no again pls contact me [protected]
for this no i gave id proof my uncle bhupesh soni

for any problem pls contact me on [protected]
Hello sir,
i want to install docomo network tower in my land . there is not any tower within 5-7 km. please help us for use docomo sim card . my pincode 144419 punjab . my contact-[protected] .
Thankew

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