Tata Docomo — lokadalt notice for non payment of an account which i have already cancelled with cleared dues.

Address:

Pune, Maharashtra

i had a tatadocomo broadband connection account no.[protected]. monthly plan of 617rs i applied for disconnection over the phone as i was out of station and was asked to submit a remaining balance if 358 rs after which it would get disconected. however after few months i received a bill of 1130rs. after calling the customer care i was given a complaint refrence no and that it would be resolved. however i continued receiving the same bill again and again. i also talked to people in the tatadocomo team and have the mail proof for same. today i have received a lok adalat notice by mail. is this some joke from tatadocomo team or do they not know how to resolve a registered complaint. attaching all the threads 1) COMPLAIN DATED :13/06/2014 (have the proof i my mail) Hi! Greetings from Tata Docomo! Thank you for using our services. This is with reference to the concern expressed by you over service related issues for the Tata DOCOMOnumber [protected]. We regret the inconvenience caused to you. We would like to inform you that your complaint/request has been registered for the given number and the reference number for the same is[protected]. This would be resolved by 21-JUN-14. We request you to kindly make a note of the reference number for your future correspondence. For any assistance please feel free to call us at[protected], our 24x7 Customer Care toll-free number from any Tata DOCOMO phone. We are also accessible from non Tata DOCOMO phones on[protected] Thanks and Regards, Team TATA DOCOMO. 2) ist complained on: 20/03/2014 Hi! Greetings from Tata Docomo! Thank you for using our services. This is with reference to the concern expressed by you over service related issues for the Tata DOCOMO number [protected]. We regret the inconvenience caused to you. We would like to inform you that your complaint/request has been registered for the given number and the reference number for the same is[protected]. This would be resolved by 22-MAR-14. We request you to kindly make a note of the reference number for your future correspondence. For any assistance please feel free to call us at[protected], our 24x7 Customer Care toll-free number from any Tata DOCOMO phone. We are also accessible from non Tata DOCOMO phones on[protected] Thanks and Regards, Team TATA DOCOMO. *******This is an automated message. Please do not reply******* DISCLAIMER: