Tata Docomo — lost my mobile balance | |||
sir i'm a tata docomo costumer and my no. is [protected] 20/02/2014 date has deduct my balance on 180Rs on 7:45 pm i'm complaint to costumer care his told me you have use to 19158kb browser on mobile and give the toll free no. 121 and told check the usage data details by send MSG i'm send the MSG and company has return the result " dear costumer you have no data usage till date" but company have no refund my mobile balance and all proof are store my mobile like company MSG. Was this information helpful? | |||
2 Comments | |||
Comments
Dear Customer,
As per our discussion over call, we request you to check your usage details on our website www.tatadocomo.com for further assistance.
Thanks and Regards,
Customer care,
Tata Docomo.
As per our discussion over call, we request you to check your usage details on our website www.tatadocomo.com for further assistance.
Thanks and Regards,
Customer care,
Tata Docomo.
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.